Freshdesk for Workflows
Simplify Customer Support Management
Freshdesk for Workflows empowers your team to deliver exceptional customer service through efficient ticketing, contact, and company management. With an array of actionable capabilities, this app integrates seamlessly into your operations, enhancing customer satisfaction and support team productivity.
Ticket Automation
CRM Integration
Collaboration Tools
Community Management
Detailed Information
Actions
Create Ticket
Log new support tickets to address customer issues promptly.
Get Ticket
Retrieve ticket details for monitoring and updates
Update Ticket
Modify ticket information to reflect the latest developments.
Delete Ticket
Remove unnecessary or resolved tickets.
Create Contact
Add new customers to your Freshdesk database.
Get Contact
Access details about specific contacts.
Detailed Information
Use Cases
Automated Client Onboarding
Easily launch structured onboarding projects using pre-set tasks, sections, and templates.
Structured Marketing Campaign Execution
Manage campaign workflows by organizing subtasks, setting dependencies, and tracking updates.
Executive Portfolio Oversight
Manage campaign workflows by organizing subtasks, setting dependencies, and tracking updates.
Creative Design Review Flow
Streamline approvals by attaching drafts, adding custom fields, and updating task followers.
Freshdesk for Workflows
Why Choose Freshdesk for Workflows?
Seamless Ticketing
Manage, update, and resolve customer issues efficiently.Holistic CRM Management
Handle companies and contacts with precision.Enhanced Customer Engagement
Use forums and replies to engage with customers effectively.
Apps Installation and Integration
Custom Actions
Create Ticket
Get Ticket
Delete Ticket
Update Ticket
Create Company
Create Contact
Get Company
Get Contact
Update Contact
Delete Contact
Delete Company
Create Reply
Create Note
Update Company
Delete Contact perma
Forum Category
Create Forum
Create Forum Topic
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