Message For Workflow
Supercharge Your Email Campaigns
Message For Workflow is a versatile application designed to enhance your communication workflows by providing a comprehensive set of actions. It facilitates seamless message handling, call management, and transcription services, enabling efficient and automated communication processes.
Smart tag control
Subscriber updates
Flow & tool access
Easy video training
Detailed Information
Actions
Send Message
Dispatch messages to recipients through various channels, supporting both immediate and scheduled deliveries.
Create Redirect
Establish a new redirect rule to forward incoming messages or calls to a specified destination, ensuring messages reach the appropriate endpoint.
Add an Inbound Message
Manually log incoming messages into the system, aiding in comprehensive message tracking and record-keeping.
Update Redirect By ID
Modify existing redirect rules using their unique identifiers, allowing for dynamic adjustments to message routing.
Fetch List of Redirects
Retrieve a comprehensive list of all configured redirect rules, facilitating oversight and management of message routing configurations.
Add an External Outbound Call
Initiate outbound calls to external numbers, integrating voice communication into your automated workflows.
Detailed Information
Use Cases
Automated Customer Notifications
Utilize the "Send Message" action to automatically inform customers about order statuses, appointments, or service updates.
Dynamic Call Routing
Implement "Create Redirect" and "Update Redirect By ID" actions to manage call flows based on agent availability or business hours.
Comprehensive Communication Records
Employ "Add an Inbound Message" and "Recording by Message ID" to maintain detailed logs of all customer interactions.
Efficient Message Management
Use "Cancel a Scheduled Message" and "Update Message Status" to maintain control over your messaging schedules and statuses.
Message For Workflows
Why Choose Message for Workflows?
All-in-One Communication Management
Easily manage messages, calls, redirects, and transcriptions everything you need in one streamlined solution.Advanced Automation Capabilities
Automate complex communication tasks like scheduling, call routing, and status updates to save time and reduce manual effort.Developer & Team Friendly
With detailed documentation, a robust RESTful API, and expert support, it’s easy for both developers and teams to integrate and scale efficiently.
Apps Installation and Integration
Custom Actions
Send Message
Create Redirect
Add an inbound
Update Redirect By Id
Fetch List of Redirects
Add an external call
Delete Redirect By Id
Cancel a scheduled
Upload Attachments
Update message
Recording ID
Transcription ID
Download transcript
Custom Triggers
Contact Created
Subscribed Contact
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