Vapi for Workflows

All the actions you could wish for in your workflow

A company providing innovative voice-based artificial intelligence solutions for developers. These solutions can be used for various applications like customer support, sales, lead generation, and more

Voice Automation

Unlimited Workflows

24/7 Support

Training Access

Detailed Information

Actions

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Create Assistance

Initiates a new assistance record within your system. This action allows users to define the parameters of the assistance case, such as type, requester, assigned agent, and status.

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Get Assistance

Retrieves detailed information about a specific assistance record based on its unique identifier. This action is used to view current status, metadata.

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Delete Assistance

Removes an existing assistance record from the system. This action is used to delete outdated, duplicate, or resolved cases no longer needed in the workflow.

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Update Assistance

Modifies the details of an existing assistance record. Use this action to update fields such as status (e.g., from "Open" to "Resolved"), assigned agent, priority level, or add comments.

Detailed Information

Use Cases

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Automated Customer Support

Use voice-based AI to handle incoming customer queries 24/7. Integrate with your CRM to log tickets, provide instant answers, and escalate complex issues to live agents—boosting response times and customer satisfaction.

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Voice-Driven Lead Qualification

Deploy the AI to make outbound calls to new leads, ask qualifying questions, and automatically update lead status in your CRM based on responses—saving time for your sales team and focusing efforts on high-intent leads.

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Appointment Scheduling via Voice

Enable voice AI to call clients for appointment reminders, rescheduling, or confirmations. Responses are captured and synced back to your calendar system or workflow tool, reducing no-shows and manual follow-ups.

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Sales Follow-Ups with Personalized Voice

Set up automated voice follow-up sequences for prospects who haven’t responded to emails. The AI can speak personalized messages based on contact data and log outcomes (e.g., voicemail left, call answered) in your CRM for further action.

Vapi for Workflows

Why Choose Vapi for Workflows?

  • Cost-Effective Automation

  • Unlimited Actions & Triggers

  • Seamless CRM Integration

  • 24/7 Expert Support

  • Comprehensive Training Resources

  • Easy Post-Purchase Onboarding

  • Flexible Subscription Model

Apps Installation and Integration

Custom Actions

Create Assistant

Get Assistance

Delete Assistance

Update Assistance

Custom Actions

Customer Created

Customer Created

Customer Created

Customer Created

Customer Created

Customer Created

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